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Kartwise ‑ AI Assistant
- by Double Cart Solutions
- Free plan available
- by Double Cart Solutions
- Free plan available
AI chat assistant that answers product and policy questions instantly using your catalog. Hands off to your team when needed.
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About the Kartwise ‑ AI Assistant
Kartwise adds an AI assistant to your Shopify store that answers customer questions about products, shipping, and policies instantly. The AI chat searches your product catalog by description and shows results with images, prices, and live stock availability. You control what the assistant knows by creating FAQ entries and linking relevant store pages. When customers need human support, the AI hands off conversations to Shopify Inbox or your preferred live chat app. Customize the chat personality, colors, and quick actions to match your brand. Review chat volume, customer questions, and satisfaction ratings from your dashboard to improve service over time.
Launched: September 11, 2026
Key features
- AI answers to product, shipping, and policy questions
- Product search across your catalog with live stock
- FAQ and store page knowledge base you control
- Hand off to Shopify Inbox or your live chat app
- Chat personality, colors, and quick actions you customize
Category:
Pricing of Kartwise ‑ AI Assistant
Free
Free
- 50 AI chats per month
- Instant answers from your FAQ
- Floating chat bubble on every page
- Handoff to a human via Shopify Inbox
Starter
$19 / month
or $190/year and save 17%
- 500 AI chats per month
- AI product search and recommendations
- Unlimited FAQ entries and pages
- Full widget theming, no app branding
- Remembers preferences in messages
Growth
$49 / month
or $490/year and save 17%
- 2,000 AI chats per month
- Photo search
- AI product enrichment
- Advanced analytics dashboard
- Filtering by your own metafields
Pro
$99 / month
or $990/year and save 17%
- 5,000 AI chats per month
- $0.015 per additional chat
- Custom AI instructions
- Custom store rules
- Advanced placements options in theme
- Advanced Analytics & chat rating
