DeskLeap: Helpdesk & Live Chat

by Sid Techno LLC
Free plan available. Free trial available.

0.0 (0)

by Sid Techno LLC
0.0 (0)
on
Free plan available. Free trial available.

Manage support tickets, live chat, and knowledge base without leaving your Shopify admin. Help customers faster with built-in tools.

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About the DeskLeap: Helpdesk & Live Chat

DeskLeap brings a complete helpdesk solution directly into your Shopify admin. Manage support tickets, live chat, and your knowledge base without switching tabs. The live chat widget embeds on your storefront so customers get instant answers while shopping. Create a self-service knowledge base with organized help articles to reduce repetitive questions and cut ticket volume. View, reply, and resolve customer tickets right from your admin panel. Set SLA rules, auto-assign agents to tickets, and track resolution times to keep your support team accountable. Features include ticket management with priority levels, status tracking, and agent assignment, plus real-time chat for immediate customer support.

Launched: July 20, 2026