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Demfilz Support Tickets
- by Directoroy.com.au Pty Ltd
- Free plan available. Free trial available.
- by Directoroy.com.au Pty Ltd
- Free plan available. Free trial available.
A help desk for your store: customers open tickets from your storefront portal, staff manage them all from one screen in your admin.
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About the Demfilz Support Tickets
Demfilz Support Tickets turns your Shopify store into a complete help desk system. Customers can open and track support tickets directly from a portal on your storefront or through an optional form block, with the ability to attach their order details. Staff manage all tickets from a single screen in the Shopify admin, featuring internal notes, canned replies, advanced filters, search functionality, bulk actions, and CSV export capabilities. The app includes departments, SLA targets, and round-robin auto-assign to efficiently route tickets to the right team members. Automated reminders and auto-close features keep your support queue moving, while every notification email uses customizable templates. This support ticket system provides everything you need to deliver professional customer service without leaving your Shopify admin.
Launched: October 10, 2026
Key features
- Storefront support portal where customers open and follow their own tickets
- One admin desk: internal notes, canned replies, filters, search and CSV export
- Departments, SLA targets and round-robin auto-assign to route every ticket
- Reminders, auto-close and editable templates for every notification email
Integrations with:
- Shopify Admin
Category:
Pricing of Demfilz Support Tickets
Free
Free
- 100 MB storage for tickets and files
Pro
$19.95 / month
or $199/year and save 17%
