Delighted Post‑Delivery Survey

Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more

Install from Shopify appstore
Delighted Post‑Delivery Survey

Integrations with:

  • Slack
  • Klaviyo
  • Zendesk
  • Zapier
  • Mailchimp
  • Hubspot

About the Delighted Post‑Delivery Survey

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled.Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options.Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act!Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.

Key features

  • Simply connect Delighted to your Shopify store and select the survey delay
  • Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
  • Customize your logo and brand for a beautifully branded survey design
  • Real-time responses will appear in the dashboard to track trends overtime
  • Works with Shopify POS to capture feedback for customers buying in stores!

Pricing of Delighted Post‑Delivery Survey

Free Starter

Free

Includes:

  • 50 responses/ month
  • 1 user
  • 1 Templates Project
  • Unlimited Surveys
  • 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)

Premium

$249 / month

Includes:

  • 500 responses/ month
  • 10 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

Premium Plus

$499 / month

Includes:

  • 1,000 responses/ month
  • 20 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
Install from Shopify appstore

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