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Delighted Post‑Delivery Survey

Delighted Post‑Delivery Survey

Send automated post-delivery surveys to measure customer satisfaction and loyalty. Get real-time feedback through NPS, CSAT, and 5-star surveys, then analyze responses to improve your customer experience.

  • Delighted Post‑Delivery Survey Screenshot
  • Delighted Post‑Delivery Survey Screenshot
  • Delighted Post‑Delivery Survey Screenshot
  • Delighted Post‑Delivery Survey Screenshot
  • Delighted Post‑Delivery Survey Screenshot
  • Delighted Post‑Delivery Survey Screenshot

About the Delighted Post‑Delivery Survey

Automatically collect valuable customer feedback after order delivery with Delighted's post-delivery surveys. Send customized NPS, CSAT, and 5-star surveys to measure customer satisfaction and loyalty. The platform's comprehensive reporting helps you identify customer pain points and product feedback, enabling quick action to improve customer experience. Connect your Shopify store seamlessly and choose when to send surveys after fulfillment. Brand your surveys with your logo and design elements for a professional look. Track customer responses in real-time through an intuitive dashboard, and integrate with popular tools like Klaviyo, Gorgias, Zapier, and Slack. The app also works with Shopify POS, letting you gather feedback from in-store purchases. With 50+ integrations available, Delighted makes it simple to incorporate customer feedback into your existing eCommerce workflow and retain more customers through data-driven improvements.

Key features

  • Simply connect Delighted to your Shopify store and select the survey delay
  • Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
  • Customize your logo and brand for a beautifully branded survey design
  • Real-time responses will appear in the dashboard to track trends overtime
  • Works with Shopify POS to capture feedback for customers buying in stores!

Integrations with:

  • Slack
  • Klaviyo
  • Zendesk
  • Zapier
  • Mailchimp
  • Hubspot

Pricing of Delighted Post‑Delivery Survey

Free Starter

Free

  • 50 responses/ month
  • 1 user
  • 1 Templates Project
  • Unlimited Surveys
  • 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)

Premium

$249 / month

  • 500 responses/ month
  • 10 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)

Premium Plus

$499 / month

  • 1,000 responses/ month
  • 20 users
  • Unlimited Templates
  • Unlimited Surveys
  • Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
Install from Shopify App Store

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