News
Shopify SEO
Shopify development
Dana ‑ Ai Sales Assistant
- by Dana-shopify-bot
- Free plan available
- by Dana-shopify-bot
- Free plan available
AI sales assistant that answers from your live catalogue, adds products to cart, captures emails, sends discounts, and hands over to your team when needed.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Dana ‑ Ai Sales Assistant
Dana is an AI sales assistant that answers customer questions directly from your live product catalogue. It shows real products, accurate prices, and current stock levels without inventing information. When shoppers are ready to buy, Dana helps them pick the right size and colour, then adds items to their cart right in the chat.
The assistant handles order tracking, status updates, and can fix addresses on held orders. It captures customer emails, sends discount codes, and syncs leads to Klaviyo or webhooks to grow your list. Dana tackles all kinds of queries intelligently without following rigid flows.
When Dana can't help, it hands the conversation over to your team in the same chat window, either for live support or to create a ticket. You control how much information it shares, and it clearly tells shoppers when something isn't available for purchase.
Launched: August 24, 2026
Key features
- Answers from your live catalogue, kept current by webhooks — never invented
- Adds to cart in the chat, with the real variant the shopper chose
- Hands over to a human mid-conversation, in the same window the shopper sees
- Order status, tracking, and address fixes on held orders, without a ticket
- Captures emails, sends discount codes, syncs leads to Klaviyo or a webhook
Integrations with:
- Klaviyo,
- Webhooks
Category:
Pricing of Dana ‑ Ai Sales Assistant
Free
Free
- 50 conversations a month
- 100 products indexed
- Order lookup and tracking
- Adds to cart inside the chat
- Email capture and discount codes
- Handoff to a human, 1 seat
- 7 days of chat history
- Support tickets and chat analytics
Starter
$19 / month
- 500 conversations a month
- 1,000 products indexed
- Klaviyo lead sync
- Custom persona and tone
- 5 training sources
- 30 days of chat history
- Everything in Free
Growth
$49 / month
- 2,500 conversations a month
- 10,000 products indexed
- Your own colours and launcher icon
- No Powered by badge
- 3 seats, assign conversations
- Business hours and saved replies
- 90 days of chat history
- Everything in Starter
Pro
$149 / month
- 15,000 conversations a month
- Unlimited products indexed
- 10 seats
- SLA alerts on slow replies
- Per-agent analytics
- Unlimited training sources
- 365 days of chat history
- Everything in Growth
