CXBOX

CXBOX helps Zendesk support agents deliver better customer service through personalized product recommendations and real-time customer data. Support teams can quickly access order information and suggest relevant products to customers with a single click directly from the Zendesk workspace. The app provides detailed sales analytics and recommendation performance metrics to track success. Marketing teams can leverage customer insight data to make informed decisions. This integration brings product recommendation capabilities right into your Zendesk support workflow, making cross-selling natural while solving customer tickets.