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Postly: Customer Surveys
- by ByloByte
- Free plan available
- by ByloByte
- Free plan available
Collect customer feedback with branded surveys on your storefront, checkout, thank-you pages, and order status. Built-in analytics included.
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About the Postly: Customer Surveys
Postly helps you collect customer feedback directly on your Shopify store. Build branded surveys using a visual drag-and-drop editor with live preview and no coding required. Run surveys across your storefront, checkout, thank-you pages, order status pages, and customer accounts. Choose from six question types including star ratings, smileys, scales, multiple choice, checkboxes, and open text fields. Storefront surveys match your brand automatically, while native surveys inherit Shopify's styling for instant loading. Track results in a built-in dashboard that displays response rates, NPS scores, trends, and detailed per-question analytics. Export data with one-click CSV downloads to analyze customer insights and improve your store experience.
Launched: June 30, 2026
Key features
- Visual drag-and-drop builder with layers, live preview, and undo/redo — no code
- Six question types: star, smiley, scale, multiple choice, checkboxes & text
- Run surveys across storefront, checkout, thank-you, order status & account pages
- On-brand on the storefront; auto-styled to match Shopify on native surfaces
- Insights dashboard with response rates, NPS, trends, and one-click CSV export
Integrations with:
- Checkout,
- Customer accounts
Category:
Pricing of Postly: Customer Surveys
Free
Free
- Up to 100 survey responses/month
- Best for trying Postly on a new store
- All survey surfaces & question types
- Email support
Basic
$14.99 / month
- Up to 200 survey responses/month
- Everything in Free
- Best for small stores (50 orders/day)
- Email support
Advanced
$19.99 / month
- Up to 500 survey responses/month
- Everything in Basic
- Best for growing stores & busy months
- Live chat support
Unlimited
$29.99 / month
- Unlimited survey responses
- Everything in Advanced
- Best for high-volume & scaling stores
- 24/7 priority support
