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Customer Luv Surveys
- by Customer Luv
- Free plan available. Free trial available.
- by Customer Luv
- Free plan available. Free trial available.
Post-purchase surveys with smart follow-ups and rewards. Ask one question at a time when customers are most willing to answer.
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About the Customer Luv Surveys
Customer Luv Surveys lets you run post-purchase surveys on your thank-you and order status pages, right when customers are most willing to answer. Ask one question at a time instead of showing a wall of questions. Start with attribution questions, then go deeper with smart follow-ups that only appear when relevant. Set up different question sets per product or for first-time versus returning buyers. Every answer appears on a customer card next to their lifetime value, helping you understand who's buying and why. Reward survey finishers with a free gift or unique one-use discount code that's created in Shopify and tracked to redemption.
Launched: July 28, 2026
Key features
- Ask as many questions as you need, one at a time, never a wall of them
- Follow-ups that only appear when they fit: "Google search" asks what for
- A different question set per product, per first-time or returning buyer
- Reward finishers with a free gift or a unique one-use discount code
- Every answer sits beside that customer's lifetime value and cadence
Integrations with:
- Customer accounts,
- Shopify Admin,
- ChatGPT,
- Claude,
- Google Analytics,
- Klaviyo
Category:
Pricing of Customer Luv Surveys
Free
Free
- 1 question set, 3 questions per set
- 100 responses a month
- Klaviyo, GA4 & Shopify sync
- One question at a time, all skippable
- Claude + ChatGPT direct connection
Starter
$9 / month
or $90/year and save 17%
- 4 question sets, 10 questions per set
- 2,000 responses a month
- Free gift on the thank-you page
- Everything in Free
Grow
$29 / month
or $290/year and save 17%
- 10 question sets, unlimited questions
- 10,000 responses a month
- Priority support
Pro
$49 / month
or $490/year and save 17%
- Unlimited sets, questions & responses
- Conditional logic (branching)
- Priority support
