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Customer Luv Surveys

Customer Luv Surveys

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  • Free plan available. Free trial available.

Ask customers where they heard about you and why they bought with one-question surveys on your thank-you page right after checkout.

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  • Customer Luv Surveys Screenshot
  • Customer Luv Surveys Screenshot
  • Customer Luv Surveys Screenshot
  • Customer Luv Surveys Screenshot
  • Customer Luv Surveys Screenshot
  • Customer Luv Surveys Screenshot
  • Customer Luv Surveys Screenshot
  • Customer Luv Surveys Screenshot
  • Customer Luv Surveys Screenshot
  • Customer Luv Surveys Screenshot

About the Customer Luv Surveys

Customer Luv Surveys helps you understand where customers found your store and why they decided to buy. This app adds a simple one-question survey to your order status page right after checkout, when customers are most engaged and willing to respond. Ask customers how they heard about you, then use conditional follow-ups to dig deeper. For example, if someone selects "Google search," you can automatically ask what they searched for. Each answer connects directly to the order and gets charted in your admin dashboard with response rates. Answers save to customer profiles in Shopify, making it easy to track attribution over time. The survey matches your checkout's appearance automatically, or you can choose from preset styles. Mark questions as required if needed, and celebrate responses with a thank-you gift. Integration with Klaviyo and Google Analytics lets you sync survey data with your marketing tools. Export responses as CSV files for deeper analysis. Get the customer insights you need to improve your marketing and grow your business.
Launched: July 28, 2026

Key features

  • One-tap survey on the thank-you page, immediately after purchase
  • Conditional follow-ups: "Google search" can ask what they searched for
  • Answers tied to orders, charted, and saved to the customer's Shopify profile
  • Appearance presets or inherit your checkout's look
  • Send answers to Klaviyo and Google Analytics, export CSV

Integrations with:

  • Customer accounts,
  • Google Analytics,
  • Klaviyo

Pricing of Customer Luv Surveys

Free

Free

  • 1 question set, 3 questions per set
  • 100 responses a month
  • Klaviyo, GA4 & Shopify sync
  • One question at a time, all skippable

Starter

$9 / month

or $90/year and save 17%
  • 4 question sets, 10 questions per set
  • 2,000 responses a month
  • Free gift on the thank-you page
  • Everything in Free

Grow

$29 / month

or $290/year and save 17%
  • 10 question sets, unlimited questions
  • 10,000 responses a month
  • Priority support

Pro

$49 / month

or $490/year and save 17%
  • Unlimited sets, questions & responses
  • Conditional logic (branching)
  • Priority support
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