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Counterproof Chargebacks
- by IT Vilkai
- Free plan available. Free trial available.
- by IT Vilkai
- Free plan available. Free trial available.
Automatically fights chargebacks with custom rebuttal packets for Shopify Payments and Stripe, filed before deadlines.
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About the Counterproof Chargebacks
Counterproof automatically fights chargebacks and disputes for Shopify Payments and Stripe. For every chargeback, it builds a complete rebuttal packet with evidence matched to the specific dispute reason code. Each packet includes a rebuttal letter citing the exact Visa, Mastercard, or Amex network rule, plus exhibits pulled from your order data. The app files everything with the bank before the response deadline—no manual work required. You can review and approve each packet yourself or let Counterproof file automatically. The triage feature analyzes the economics of each dispute and tells you whether to fight or refund, showing you the math behind the recommendation. Works with both Shopify Payments and Stripe without needing collaborator access.
Launched: August 5, 2026
Key features
- Per-reason-code evidence: exhibits matched to what each dispute type requires
- Rebuttal letters cite the Visa, Mastercard or Amex rule by name
- Triage says fight or refund on every dispute, with the economics shown
- Files the finished packet with the bank before the response deadline
- Reads Shopify Payments and Stripe disputes; no collaborator access
Integrations with:
- Stripe
Category:
Pricing of Counterproof Chargebacks
Free
Free
Starter
$29 / month
Growth
$59 / month
Scale
$99 / month
