CostuviaDeskConnect
- by Costuvia LLC
- Free plan available
- by Costuvia LLC
- Free plan available
AI customer service that answers, resolves, and follows up on support tickets using your store's real order and tracking data.
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About the CostuviaDeskConnect
CostuviaDeskConnect uses AI to handle customer service for your Shopify store. It connects directly to your order, customer, and fulfillment data to answer support tickets accurately. The app resolves common questions about order status, tracking, returns, product details, and cancellations across all your support channels. You can choose human approval mode to review every AI response before sending, or let the system resolve routine tickets automatically. This cuts response times and frees your team to focus on growing your business instead of repetitive support tasks.
Launched: October 8, 2026
Key features
- AI replies with real order and tracking data from your store
- Automates routine tickets: order status, returns, cancellations
- Human approval mode — review every AI reply before it sends
Integrations with:
- Google Drive,
- Google Sheets,
- Instagram,
- Telegram,
- Whatsapp Business
Category:
Pricing of CostuviaDeskConnect
Free
Free
Standard
$99 / month
Business
$249 / month