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Copiwin Support
- by COPIWIN ECOM LTD
- Free plan available
- by COPIWIN ECOM LTD
- Free plan available
AI-powered email and live chat support. Automate order tracking, returns, and FAQs with 24/7 instant customer service.
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About the Copiwin Support
Copiwin automates customer support for Shopify merchants through email and live chat. The AI integrates with your store data to answer questions about order status, tracking, return policies, and products. Routine inquiries get automatic responses, while complex cases are categorized and sent to a human review queue with pre-generated draft replies. This reduces support workload and lowers response times. Customers receive consistent help 24/7 directly on your storefront. Track ticket volumes, AI resolution rates, and support performance metrics to monitor your customer service efficiency.
Launched: August 13, 2026
Key features
- Automate responses for order status, tracking, return policies, and FAQs.
- Automatically categorize incoming customer inquiries by topic and urgency.
- Review, edit, and approve AI-generated draft responses before sending.
- Deliver instant AI customer support directly on your storefront via live chat.
- Track ticket volumes, AI resolution rates, and support performance metrics.
Pricing of Copiwin Support
Free
Free
- 50 AI-handled conversations/month
- Shopify integration
- AI-generated email replies
- Basic analytics
Starter
$29 / month
or $261/year and save 25%
- 250 AI-handled conversations / month
- AI replies 24/7
- Automatic translations
- Email performance dashboard
Growth
$89 / month
or $801/year and save 25%
- 750 conversations / month
- Automatic ticket classification
- Return & refund detection
- Advanced analytics
- Priority processing
- Everything on starter plan
Professional
$299 / month
or $2,691/year and save 25%
- 2,000 conversations / month
- Team collaboration
- Multi-team support
- API access
- Priority support
- Everything on growth plan
