Convi: AI Chatbot & Live chat

Name: Convi: AI Chatbot & Live chat
Brand: Convi
Availability: InStock
Rating: 5.0 (12 reviews)

by Convi
Free plan available. Free trial available.

5.0 (12)

Built for Shopify

by Convi
5.0 (12)
on
Built for Shopify
Free plan available. Free trial available.

AI chatbot that answers customer questions 24/7, handles FAQs, finds products, and escalates complex issues to your team.

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About the Convi: AI Chatbot & Live chat

Convi is a generative AI chatbot that handles your store's FAQ, helpdesk, and contact us forms automatically, 24/7. This AI agent learns from your products, policies, and knowledge base in one click, then answers customer questions like a real shopping assistant. The AI chatbot provides instant support for common questions about orders, shipping, and returns while helping customers find the right products with built-in product search. It supports multiple languages automatically for your global customers. Complex issues get escalated to your team's inbox so you can focus on what matters. No code required and setup takes just 5 minutes.

Launched: June 26, 2025

Key features

Answer questions instantly using AI trained on your store's own data.
Provide 24/7 support and resolve common questions on orders, shipping & returns.
Help customers find the right products with a built-in product search.
Let AI handle first-line support; escalate complex issues to your team's inbox.
Support your global customers by chatting in multiple languages automatically.