CS Shield: Form Protection

by LightWeight Applications
$4.99/month. Free trial available.

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by LightWeight Applications
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on
$4.99/month. Free trial available.

Protect your support team from abusive messages with AI-powered filtering that censors profanity and flags threats before they reach your inbox.

Install from Shopify App Store

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About the CS Shield: Form Protection

CS Shield protects your customer service team from harassment, threats, and abuse through automated contact form protection. This AI-powered app intercepts every form submission on your store and filters hostile content before it reaches your inbox. The app automatically censors profanity and violent language, flags legal threats and spam messages, and highlights harmful content so your team can prioritize responses safely. CS Shield works seamlessly with your existing contact form without requiring customer-facing changes. Filtered emails arrive directly in your support inbox with profanity censored and hostile tone clearly marked. Track sentiment trends through your Shopify admin dashboard to monitor customer communication patterns over time.

Launched: January 29, 2026

Key features

Automatically censors profane and violent language before it reaches your team
Flags hostile messages, legal threats, and spam so your team can prioritise
Works with your existing contact form — no new pages or customer-facing changes
Sends shielded emails directly to your support inbox
Tracks sentiment trends in your Shopify admin dashboard

Category:

Helpdesk Store management

Pricing of CS Shield: Form Protection

Monthly Cost

$4.99 / month

or $49.99/year and save 17%

Free trial available

Install from Shopify App Store