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Coax

Coax

  • by Coax
  • Free plan available. Free trial available.
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  • by Coax
  • 0.0 (0)
    on
  • Free plan available. Free trial available.

Manage all customer messages—SMS, calls, email, live chat, and social—in one AI-powered inbox with instant Shopify data access.

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  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot
  • Coax Screenshot

About the Coax

Coax is an AI-powered customer communication platform that brings all your customer messages into one unified inbox. Manage SMS, phone calls, live chat, email, and social media messages alongside your Shopify customer data without switching between tools. The app lets you view order details and customer information instantly while chatting. AI features help draft replies and summarize conversations, making it easier for your team to respond quickly and accurately. This helps reduce missed enquiries and turn more conversations into sales. Your team can collaborate using shared conversations, ensuring everyone stays on the same page. Whether customers reach out via text, call, or social messages, Coax keeps everything organized in one place so you can deliver faster, better customer service.
Launched: August 18, 2026

Key features

  • Unified inbox for all customer conversations
  • AI-powered replies and conversation summaries
  • View Shopify customer and order details instantly
  • Manage SMS, calls, email, and live chat in one place
  • Collaborate with your team using shared conversations

Integrations with:

  • Shopify Admin

Pricing of Coax

Basic Coax Usage

Free

Monthly Plan

$249 / month

  • Two Way - Text / SMS / MMS
  • Social Messaging
  • AI Summaries
  • Shopify Automations
  • Chat Widget
  • Contact Forms
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