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About the Cloze: AI Chatbot & Live Chat
Cloze adds an AI chatbot to your Shopify store, powered by Google Gemini 2.5 Pro. The chatbot answers customer questions using your actual product catalog, recommends items through rich cards and carousels, and tracks orders with automatic carrier detection for UPS, FedEx, USPS, DHL and 12+ shipping providers. Customize colors, position, avatar, fonts, tone, language, and AI personality with 30+ visual settings and CSS options. Set business hours to collect emails when offline, then take over conversations from the AI assistant when needed and release back instantly. Your knowledge base syncs automatically from Shopify products, collections, and policies, keeping inventory and information current. Turn store visitors into buyers with an AI assistant that knows your catalog and works 24/7.
Launched: April 24, 2026
Key features
- Smart product recommendations with rich cards, carousels & live inventory
- Full visual customization: 30+ color settings, icons, fonts, position & CSS
- Order tracking with automatic carrier detection for 12+ shipping providers
- Human handoff: take over any conversation from AI and release back instantly
- Knowledge base auto-synced from your Shopify products, collections & policies
Integrations with:
- Shopify Admin
Category:
Pricing of Cloze: AI Chatbot & Live Chat
Free
Free
- 25 AI conversations per month
- Up to 100 synced products
- Core assistant customization
- 7 days of conversation history
Starter
$49 / month
- 250 AI conversations per month
- Up to 1,000 synced products
- Full assistant customization
- 30 days of insights and history
Pro
$99 / month
- 750 AI conversations per month
- Up to 10,000 synced products
- Advanced insights
- 90 days of conversation history
Scale
$199 / month
- 2,000 AI conversations per month
- Unlimited synced products
- One year of insights and history
- Priority support
