Cloze: AI Shopping Assistant

by Optify
Free plan available. Free trial available.

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by Optify
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on
Free plan available. Free trial available.

AI shopping assistant that helps customers discover products, get instant answers, and buy through personalized chat conversations.

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About the Cloze: AI Shopping Assistant

Cloze is an AI shopping assistant and ecommerce chatbot that turns browsers into buyers through personalized product recommendations and conversational shopping guidance. Powered by your live Shopify catalog and inventory, it helps customers discover products, compare options, and complete purchases directly in chat. The AI assistant delivers rich product cards, upsells, cross-sells, and cart-aware recommendations while answering product questions and providing order tracking across 12+ carriers. It supports shoppers 24/7 with customizable design options including colors, fonts, icons, position, tone, and language to match your brand. Features include conversational product discovery, AI customer support for policies and product details, human handoff when needed, and auto-synced Shopify catalog with collections and knowledge base. Capture leads and provide personalized shopping experiences that help customers find exactly what they need.

Launched: April 24, 2026

Key features

AI shopping assistant: personalized recommendations, rich cards & live inventory
Conversational product discovery, comparisons & cart-aware shopping guidance
AI customer support for product questions, policies & 12+ carrier tracking
Customize your AI assistant: colors, fonts, icons, position, tone & language
Human handoff plus auto-synced Shopify catalog, collections & knowledge base