Chililabs Support
- by PETRAY PRIVATE LIMITED
- From $29/month. Free trial available.
- by PETRAY PRIVATE LIMITED
- From $29/month. Free trial available.
AI-powered customer support workspace. Manage tickets, automate tasks, and track performance from one unified platform.
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About the Chililabs Support
Chili Labs Support brings customer support management into one AI-powered workspace designed for Shopify merchants. The app turns customer emails and inquiries into organized tickets, making it easier to handle support requests efficiently. Teams can automate repetitive support tasks, assign conversations to the right team members, and work together seamlessly on customer issues. AI-powered workflows help your support team respond faster while maintaining consistent communication across all customer interactions. Track your support performance with live dashboards and analytics that give you clear insights into ticket volume, response times, and team productivity. Everything you need to manage customer support is available from a single platform, helping growing e-commerce brands deliver better service without the complexity.
Launched: July 21, 2026
Key features
- AI-powered ticket management for customer emails and support requests
- Smart ticket routing, assignment, and team collaboration workflows
- Support analytics and performance tracking from a unified dashboard
Category:
Pricing of Chililabs Support
Starter
$29 / month
or $290/year and save 17%
- Upto 250 tickets
Growth
$59 / month
or $590/year and save 17%
- Upto 1000 tickets
Pro
$99 / month
or $990/year and save 17%
- Upto 2500 tickets
- Usage based pricing over 2500 tickets