AI Sales Agent & Live Chat

Freway's AI sales agent Janine works 24/7 to close checkouts and recover abandoned carts. She handles buyer questions about products, shipping, returns, and payments across live chat, email, SMS, WhatsApp, and voice. When shoppers hesitate at checkout, Janine steps in immediately to answer questions and complete the sale. She manages the entire buyer journey automatically—from first contact through product recommendations to post-purchase cross-sells and reorder prompts. Your team simply reviews the dashboard while Janine engages high-intent buyers, adapts offers in real time, and handles support conversations. Guaranteed +10% increase in conversions.