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Shopify SEO
Shopify development
ChatwidgeX
- by Models Boutique
- Free plan available. Free trial available.
- by Models Boutique
- Free plan available. Free trial available.
Live chat and knowledge base for your store. Chat with shoppers in real-time, auto-translate messages, and import help articles from PDFs.
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About the ChatwidgeX
ChatwidgeX adds live chat and a knowledge base to your Shopify store so customers can get help instantly. Shoppers can chat with your team in real time or search help articles on their own, any time they need support. The chat bubble turns on with one click, or you can add the Chat Box block to any page. Import PDF and Word files as knowledge base articles, and use automatic chat translation in over 30 languages powered by DeepL so every customer can write in their own language. When you're away, conversations continue as email tickets to ensure every question gets answered. Features include typing indicators, photo and file sharing, chat transfers between agents, and branding that matches your store. Supports up to 5 agents.
Launched: November 6, 2026
Key features
- Live chat with typing indicators, photos, files and chat transfers
- Searchable knowledge base: import PDF and Word files as articles
- Automatic chat translation in 30+ languages, powered by DeepL
- One-click chat bubble, plus a Chat Box block for any page
- Email tickets when you're away, so every question gets an answer
Integrations with:
- DeepL,
- Mailchimp
Pricing of ChatwidgeX
Free
Free
- Knowledge Base, 50 MB storage
- PDF and document import
- Chat Translation, 30+ Languages
- 5 agents included
- Chat bubble and Chat Box block
Unlimited Chat
$19.95 / month
- Unlimited chats
- Knowledge Base, 5 GB storage
- Chat Translation, 30+ Languages
- Embed In Website
- Match Your Webpage Design
- 5 agents included
