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ChatLab AI Chatbot & Live Chat

ChatLab AI Chatbot & Live Chat

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AI chatbot that answers customer questions 24/7, helps shoppers find products, track orders, and buy directly in chat.

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  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot
  • ChatLab AI Chatbot & Live Chat Screenshot

About the ChatLab AI Chatbot & Live Chat

ChatLab brings an AI chatbot to your Shopify store that handles customer support around the clock. The chatbot learns your product catalog and store content to provide accurate answers and help shoppers find products directly in the chat. The AI Search feature displays product cards with real-time stock levels, sizes, variants, and add to cart buttons. Customers can track their order status by entering their email right in the chat. When needed, the chatbot collects leads and hands off conversations to human agents through live chat. Store analytics give you insights into conversation funnels, top products, and weekly AI Sales Tips to improve your store performance. The chatbot works across WhatsApp, Messenger, and Instagram, automatically responding in over 80 languages. This means your customer support stays active 24/7, helping shoppers buy products and get answers whenever they need them.
Launched: October 9, 2026

Key features

  • AI Search - product cards with live stock, sizes, variants and add to cart
  • Real-time order tracking - customers check order status by email in the chat
  • Lead capture & live chat handoff - collect contacts and escalate to human agents
  • Store analytics - conversation funnel, top products and weekly AI Sales Tips
  • Answers on WhatsApp, Messenger & Instagram too, automatically in 80+ languages

Integrations with:

  • Email,
  • Instagram,
  • Messenger,
  • WhatsApp

Pricing of ChatLab AI Chatbot & Live Chat

E-commerce Free

Free

  • 100 chatbot responses / month
  • AI Search on first 100 products
  • Product cards with add to cart
  • Lead collection & contact form
  • WhatsApp, Messenger & Instagram

E-commerce Start

$49 / month

or $490/year and save 17%
  • 2,400 chatbot responses / month
  • AI Search on 2,000 products
  • Live stock, sizes & variants
  • Order status lookup by email
  • Live chat takeover from the bot
  • Store analytics: funnel, top products

E-commerce Grow

$95 / month

or $950/year and save 17%
  • 11,000 chatbot responses / month
  • AI Search on 5,000 products
  • AI Sales Tips every week
  • Email Copilot for customer emails
  • Voice conversations
  • Custom API actions & API access

E-commerce Scale

$360 / month

or $3,600/year and save 17%
  • 50,000 chatbot responses / month
  • AI Search on 20,000 products
  • No ChatLab branding in the chat
  • Voice phone slot included
  • Additional shops as add-ons
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