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Chatkit
- by LAUNCHTIP
- Free plan available
- by LAUNCHTIP
- Free plan available
AI shopping assistant that helps customers discover products, get recommendations, and receive support through natural conversation.
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About the Chatkit
Chatkit is a conversational AI shopping assistant that turns your storefront into an interactive chat experience. Shoppers can ask questions, browse products, and complete purchases all within the same conversation thread.
The AI assistant provides smart product suggestions, recommends complementary items, and answers customer questions using your shop's information and knowledge base. It helps lift basket size with intelligent bundles and allows customers to add items to cart directly in the chat.
The assistant handles repetitive support questions instantly, offering 24/7 automated answers to common inquiries. Live order tracking and human handoff are integrated into the same conversation, covering the complete customer journey from initial questions through to delivery.
Built using your product catalog and store policies, Chatkit can be styled to match your brand identity, creating a seamless shopping experience that combines discovery, recommendations, and support in one conversational interface.
Launched: June 19, 2026
Key features
- Turn browsing into buying with a conversational AI shopping assistant
- Lift basket size with smart bundles and Add to cart inside the chat
- Deflect repetitive support questions with instant 24/7 answer
Category:
Pricing of Chatkit
Free
Free
- 150 messages/mo
- Up to 250 products
- Branded widget
- Order tracking & Assistance
- Engage & Flows
Starter
$29 / month
- 1,500 messages/mo
- Up to 1,000 products
- Branded widget
- Order tracking & Assistance
- Engage & Flows
Growth
$79 / month
- 5,000 messages/mo
- Up to 10,000 products
- Branded widget
- Order tracking & Assistance
- Engage & Flows
Scale
$199 / month
- 15,000 messages/mo
- Up to 50,000 products
- Branded widget
- Order tracking & Assistance
- Engage & Flows
