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ChatIn: AI Chatbot Support

ChatIn: AI Chatbot Support

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Get 24/7 AI chatbot support that answers customer questions about products, shipping, and orders. Uses your store data to provide accurate responses and connects with Facebook, Instagram, and WhatsApp messages.

  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot
  • ChatIn: AI Chatbot Support Screenshot

About the ChatIn: AI Chatbot Support

ChatIn delivers intelligent AI customer support through a customizable chatbot that works around the clock on your storefront. The chatbot automatically answers customer questions about products, shipping, and orders using information from your catalog, FAQs, policies, and uploaded documents. When conversations become complex, the system smoothly transfers chats to your support team. The unified inbox manages messages across Facebook, Instagram, and WhatsApp Business channels, making customer communication seamless. Track your chatbot's effectiveness with detailed analytics showing customer satisfaction scores, response accuracy, and conversion metrics. This AI-powered solution helps reduce support tickets while maintaining quality customer service.

Key features

  • 24/7 chatbot answers to product, shipping, and order questions on your store
  • Handle messages from Facebook, Instagram, and WhatsApp Business.
  • Escalate complex chats to human agents when needed.
  • Use your FAQs, policies, and PDFs for accurate responses.
  • Track CSAT, bot performance, trends, and conversion.

App highlights:

    • Use directly in Shopify admin
    • Works with the latest themes

Integrations with:

  • Slack
  • Discord
  • Facebook
  • Instagram
  • WhatsApp
  • Messenger

Category

Pricing of ChatIn: AI Chatbot Support

Free

Free

  • Up to 25 tickets / month
  • Basic AI Model
  • Email Escalation Only
  • Knowledge Base (10 docs)
  • Widget & Avatar Customization
  • Sales & Support Assistant
  • Multi-language AI Support
  • 24/7 Availability

Starter

$49 / month

or $490/year and save 17%
  • Up to 150 tickets / month
  • Advanced AI Model
  • Remove "Powered By" Badge
  • Knowledge Base (25 docs)
  • Slack & Discord Escalation
  • Supported Onboarding Available
  • Sales & Support Assistant
  • Multi-language AI Support

Growth

$149 / month

or $1,490/year and save 17%
  • Up to 500 tickets / month
  • Premium AI Model
  • Omni-channel Support
  • Knowledge Base (100 docs)
  • Advanced Analytics & Export
  • Slack & Discord Escalation
  • Priority Support & Onboarding
  • Multi-language AI Support

Pro

$299 / month

or $2,990/year and save 17%
  • Up to 1200 tickets / month
  • Premium AI Model
  • Omni-channel Support
  • Knowledge Base (250 docs)
  • Slack & Discord Escalation
  • Dedicated Support Manager
  • Advanced Automation & Workflow
  • Multi-language AI Support
Install from Shopify App Store

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