Chatbase

Name: Chatbase
Brand: Chatbase.co Inc.
Availability: InStock
Rating: 4.8 (31 reviews)

by Chatbase.co Inc.
Free plan available. Free trial available.

4.8 (31)

by Chatbase.co Inc.
4.8 (31)
on
Free plan available. Free trial available.

AI agent that answers questions, searches products, processes orders, and hands off conversations to your team when needed.

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About the Chatbase

Chatbase creates an AI agent trained on your Shopify store and documents that stays synced as products change. Shoppers can ask questions, search products by text or photo, add items to cart, and complete checkout with a link or cash on delivery. The AI handles order tracking and works across your store, WhatsApp, Instagram, and Messenger. It replies to customers in their language using your site content. When needed, your team can take over conversations in the Chatbase Helpdesk, where they review drafted exchanges and see complete shopper order history before approving.

Launched: January 7, 2026

Key features

Instant answers: Replies to shoppers in their language from your site and docs
Product search: Finds items by text or photo and adds them to the cart in chat
Chat checkout: Create orders on your website, WhatsApp, Instagram, and Messenger
After the sale: Tracks orders and drafts exchanges for a human to approve first
Human handoff: Your team takes over in the Helpdesk and sees shopper orders