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Chad: AI Chat Agent + Helpdesk

Chad: AI Chat Agent + Helpdesk

  • by Chad
  • Free plan available. Free trial available.

Meet Chad, your AI customer service agent that learns from your store policies and past tickets. Let customers check orders, update shipping info, and get instant help 24/7 while keeping your support inbox organized.

  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot
  • Chad: AI Chat Agent + Helpdesk Screenshot

About the Chad: AI Chat Agent + Helpdesk

Meet Chad, your AI-powered customer support solution that combines intelligent self-service with a complete helpdesk system. This smart platform helps customers resolve common issues instantly, 24/7, while tracking orders across 1,500+ global couriers. Setup is quick - simply add your store policies and Chad's AI learns from your website and existing support tickets. Customers can edit orders pre-shipping, and all conversations sync with your support inbox. No more complicated dialog trees or ticket backlogs - just efficient, automated support that lets you focus on growing your business. When automated responses aren't enough, customers can always connect with your team directly.

Key features

  • A chatbot that just works! AI + always an escape hatch = no more dialog loops!
  • Track order and shipping status with over 1,500 couriers supported worldwide
  • Let your customers edit their address / items ordered before order gets shipped
  • Connects to your support inbox = never miss a ticket again
  • Easy set up! The AI automatically learns from your website and old CX tickets.

App highlights:

    • Works with the latest themes

Integrations with:

  • Gorgias
  • Zendesk
  • Freshdesk

Category

Pricing of Chad: AI Chat Agent + Helpdesk

Free

Free

  • 1,500 orders per month
  • Unlimited agent seats
  • Unlimited tickets
  • Self-serve Track / Cancel / Edit Order
  • Customizable FAQ

Pro

$109 / month

or $912/year and save 30%
  • 5,000 orders per month
  • Everything in Free, plus:
  • Self-serve Edit Shipping Address
  • Self-serve Returns & Exchanges
  • Returnless Refunds

Growth

$229 / month

or $1,908/year and save 31%
  • 5,000 orders per month
  • Everything in Pro, plus:
  • AI Agents for live chat
  • Brand logo
  • Brand colors
Install from Shopify App Store

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