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Callify
- by Portside Labs, LLC
- From $9/month. Usage charges apply.
- by Portside Labs, LLC
- From $9/month. Usage charges apply.
Get a toll-free number for your store that forwards to your phone. Read voicemail transcripts, receive texts, and match customers to their profiles.
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About the Callify
Callify provides your Shopify store with a toll-free number in the US or Canada that forwards calls directly to your existing phone. Set up business hours and holiday closures so customers calling outside these times reach voicemail automatically. Every voicemail gets converted into a transcript you can read instead of listening to. Customers can also send text messages to your toll-free number, and these appear right in your Shopify admin. Record and transcribe answered calls for reference. The app matches callers and texters to their Shopify customer profiles, keeping your complete call history organized in one place. No need for additional phone lines or equipment—just use the phone you already have while giving customers a professional toll-free way to reach you.
Launched: October 30, 2026
Key features
- Get a toll-free US or Canadian number that rings the phone you already use
- Set business hours and holiday closures so after-hours calls go to voicemail
- Receive customer texts on your toll-free number, directly in your admin
- Read voicemails and recorded calls as transcripts instead of listening
- Match callers and texters to their Shopify customer profiles
Category:
Pricing of Callify
Lite
$9 / month
Plus usage charges
- Toll-free number for your store
- Calls forwarded to your phone
- 30 call minutes, 50 texts monthly
- Voicemail with transcripts
- Screen calls before you answer
- Business hours & holiday routing
- Customer texts in your admin
- $0.10/min, $0.04/text after that
Starter
$19 / month
Plus usage charges
- Everything in Lite
- 120 call minutes, 200 texts monthly
- Records your answered calls
- Full call transcripts, who said what
- $0.08/min, $0.025/text after that
- Email support
Growth
$49 / month
Plus usage charges
- Everything in Starter
- 400 call minutes, 500 texts monthly
- $0.07/min, $0.025/text after that
- Priority support
