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Bugalou Live Chat & AI Chatbot
- by GNL-Commerce
- Free plan available. Free trial available.
- by GNL-Commerce
- Free plan available. Free trial available.
Live chat, AI chatbot, and WhatsApp support in one inbox. Auto-answer order questions and track shipments with AI assistance.
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About the Bugalou Live Chat & AI Chatbot
Bugalou combines live chat, WhatsApp, email, Instagram and Messenger into one unified inbox for your Shopify store. The AI chatbot automatically answers customer questions about order status, shipping and tracking information 24/7, pulling real-time data directly from your store. When customers need personal assistance, your team can jump in with full order details displayed right next to the conversation. The app offers automatic order tracking so shoppers can check their delivery status instantly. Start with the free live chat plan and upgrade to unlock AI-powered responses, additional messaging channels, and automated order updates that keep customers informed without manual work.
Launched: September 11, 2026
Key features
- Automatic order tracking - Customers can track their Shopify orders directly
- AI chatbot - Automated responses to common questions about orders, shipping
- Multi-channel inbox - Manage all customer conversations from one central
- Live chat on your store - Answer shoppers right away, free plan available
Integrations with:
- email,
- messenger,
- outlook,
- twilio,
- whatsapp,
- woocommerce
Category:
Pricing of Bugalou Live Chat & AI Chatbot
Free
Free
- Live chat on your store
- 1 user
- 50 conversations/month
Starter - 500
$49 / month
or $529/year and save 10%
- 500 or 1,500 conversations/month
- Everything in Free
- WhatsApp, email, Instagram & Messenger
- Shopify orders in your inbox
- Order automations via WhatsApp & email
- Basic analytics
- Extra users available
Pro - 500
$109 / month
or $1,177/year and save 10%
- 500 conversations/month
- Everything in Starter
- AI agent answers customers 24/7
- AI order & tracking answers
- Rule-based routing & round-robin
- Phone & SMS via Twilio
- Advanced analytics & reports
- Priority support
Pro - 1500
$189 / month
or $2,041/year and save 10%
- 1,500 conversations/month
- Everything in Starter
- AI agent answers customers 24/7
- AI order & tracking answers
- Rule-based routing & round-robin
- Phone & SMS via Twilio
- Advanced analytics & reports
- Priority support
