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Brilio Concierge
- by Innovatica Technologies FZ-LLC
- From $29/month. Free trial available.
- by Innovatica Technologies FZ-LLC
- From $29/month. Free trial available.
AI sales assistant that answers shopper questions from your real catalogue and policies, then hands over to you when needed.
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About the Brilio Concierge
Brilio Concierge is an AI sales assistant that answers shopper questions using your live catalogue and store policies. It provides accurate information on stock levels, prices, and product variants while keeping unpublished items hidden. The assistant handles returns and shipping inquiries based on your written policies. Shoppers can check their order status and tracking by confirming their email address. When the AI cannot help, it automatically offers to hand over the conversation to you and captures the shopper's email for follow-up. All conversations are readable and searchable directly in your Shopify admin, giving you complete visibility into customer interactions and helping you understand shopper needs better.
Launched: September 4, 2026
Key features
- Answers product questions from your live catalogue with real stock and prices
- Answers returns and shipping questions from the policies you wrote
- Gives order status and tracking once the shopper confirms the order email
- Hands over to you with the shopper's email when it cannot help
- Every conversation is readable and searchable in your Shopify admin
Category:
Pricing of Brilio Concierge
Starter
$29 / month
Growth
$79 / month
Scale
$199 / month
Volume
$449 / month
