Breeze Buddy
- by Juspay Technologies PVT LTD
- Free
Reduce RTO with automated AI voice calls for COD verification. Confirm orders, validate addresses, and identify genuine customers.
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About the Breeze Buddy
Breeze Buddy automates COD verification through AI-powered voice calls that confirm orders and validate customer addresses. This tool helps reduce RTO rates by identifying genuine COD orders after purchase.
The app calls customers automatically to verify their orders and capture accurate address details. It detects the customer's language and communicates in the same language for better engagement. Merchants get full control over calling windows, retry logic, and scheduling rules to match their workflow.
Breeze Buddy updates address changes directly and provides an analytics dashboard to monitor call pickup rates, confirmation outcomes, and RTO impact. Install this automated verification solution to handle COD orders at scale and cut down on failed deliveries.
Key features
- Detects customer language and speaks in the same language automatically.
- Full control over calling window, retries, and scheduling rules.
- Captures detailed address changes from customers and updates them accurately.
