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Blackwall Systems AI Chatbot
- by Blackwall Systems
- Free plan available. Free trial available.
- by Blackwall Systems
- Free plan available. Free trial available.
AI customer support built for your Shopify store. Answer questions, recommend products, and connect shoppers to live staff seamlessly.
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About the Blackwall Systems AI Chatbot
Blackwall AI Chatbot connects your Shopify store with AI customer support that actually knows your products and orders. Unlike generic chatbots, it pulls live product data and order information directly from your store to give accurate answers with verified product links and personalized recommendations.
You can use your own AI provider and API key while Blackwall handles the integration with your store's knowledge base. The chatbot answers customer questions about products, helps with order lookups, and provides context-aware support. When needed, conversations transfer seamlessly to your live staff with full chat history intact.
The AI knowledge base learns from your documents and product catalog, identifying gaps and suggesting improvements to help customers faster. Everything stays store-specific and relevant to your business.
Launched: October 6, 2026
Key features
- Use your preferred AI provider and model with your own API key.
- Answer product questions with live Shopify data and verified product links.
- Build and improve your AI knowledge base with document and corpus analysis.
- Assist customers with secure, context-aware order lookup and support.
- Transfer AI conversations to live staff with full conversation context.
Integrations with:
- Shopify Admin,
- Claude,
- Deepseek,
- Google Gemini,
- Grok,
- N8N,
- OpenAI
Category:
Pricing of Blackwall Systems AI Chatbot
Free
Free
Monthly
$99 / month
Annual
$999 / year
