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bitChat AI Chatbot & Live Chat
- by bitbybit Studio LLC
- Free plan available. Free trial available.
- by bitbybit Studio LLC
- Free plan available. Free trial available.
AI chatbot that sells and supports customers across Live Chat, WhatsApp, Instagram, Messenger & TikTok using your Shopify catalog.
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About the bitChat AI Chatbot & Live Chat
bitChat is an AI sales agent that turns customer conversations into sales through Live Chat, WhatsApp, Instagram, Facebook Messenger, and TikTok. This AI chatbot uses your Shopify catalog, inventory, and pricing to answer product questions, recommend products, and guide shoppers toward purchase 24/7. Manage all channels in one omnichannel inbox. The AI provides accurate responses based on your store data, and you can hand over conversations to your human support team with full context when needed. AI tagging automatically captures customer intent for CRM and automation, helping you sell and support customers across multiple platforms.
Launched: May 2, 2023
Key features
- AI sales agent answers questions and recommends products 24/7
- Live Chat, WhatsApp, Instagram, Messenger & TikTok in one inbox
- AI uses your Shopify catalog, inventory & pricing for accurate answers
- Seamlessly hand over AI conversations to your human support team - full context
- AI Tagging captures customer intent for CRM & automation
Integrations with:
- Checkout,
- ChatGPT,
- Facebook & Instagram,
- Tiktok,
- Whatsapp,
- WhatsApp API
Pricing of bitChat AI Chatbot & Live Chat
Free
Free
- 100 AI replies per month
- 100 help tickets per month
- 3 Agents, 5 AI Tags
- WhatsApp, IG, FB, TikTok Shop + Web chat
- AI Studio (build, test, deploy)
- AI knows loyalty points
- AI product recommendations, AI Summaries
- 50 Knowledge Base documents
Starter
$39 / month
or $390/year and save 17%
- 2,500 AI replies per month
- 1,500 help tickets per month
- 6 agents, 20 AI tags
- 500 Knowledge Base documents
- Advanced handoff rules
- Enhanced analytics
- Hide 'Powered by bitbybit'
- Priority support
Growth
$99 / month
or $990/year and save 17%
- 8,000 AI replies per month
- 5,000 help tickets per month
- 12 agents, 50 AI Tags
- Advanced AI Instructions
- API + webhooks
- Priority support
- 5000 Knowledge Base documents
Pro Bundle
$299 / month
or $2,990/year and save 17%
- 25,000 AI replies per month
- 10,000 help tickets per month
- 25 agents, unlimited AI tags
- Custom AI skills & Flows
- All 5 products at Growth tier
- VIP support + expert onboarding
- Unlimited Knowledge Base documents
