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bitChat: AI Live Chat & Sales
- by bitbybit Studio LLC
- Free plan available. Free trial available.
- by bitbybit Studio LLC
- Free plan available. Free trial available.
AI live chat that answers questions, recommends products, and sells 24/7 across your store, WhatsApp, Instagram, and Facebook.
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About the bitChat: AI Live Chat & Sales
bitChat is an AI live chat solution that handles customer sales and support 24/7 across your Shopify store, WhatsApp, Instagram, Facebook Messenger, and TikTok. The AI sales agent answers questions using your live Shopify catalog, pricing, and inventory data—never guessing or making things up. It recommends products, builds shopping carts, and guides customers straight to checkout.
When needed, conversations seamlessly hand off to human agents who get full chat context to close the sale. Every interaction is automatically tagged in your CRM for customer tracking and support automation. Customize the AI tone and approve replies to stay in control. No coding required—setup takes just minutes.
Launched: May 2, 2023
Key features
- AI Sales Agent: Answer questions, recommend products, build carts, and sell 24/7
- One AI across storefront live chat, WhatsApp, IG, TikTok & FB — sells & supports
- Answers only from your live Shopify catalog, inventory & prices — never guesses
- Smart handoff to humans — agents step in with full chat context, ready to close
- CRM & Automation: Auto-tag every conversation, track customers, and sync support
Integrations with:
- Checkout,
- ChatGPT,
- Facebook & Instagram,
- Tiktok,
- Whatsapp,
- WhatsApp API
Pricing of bitChat: AI Live Chat & Sales
Free
Free
- 100 AI replies per month
- 100 help tickets per month
- Live Chat widget, WhatsApp API, IG Chat
- AI Studio: build, test & deploy AI Agent
- AI Product Recommendation
- AI Summaries
- Shared inbox for team replies
- Customizable Chat Widget
Starter
$39 / month
or $390/year and save 17%
- 2,500 AI replies per month
- 1,500 help tickets per month
- 6 agents, 20 AI tags
- WhatsApp Flows & Catalog
- Shopify sync
- Customizable chat widget
- Advanced analytics dashboard
- Hide watermark footer
Growth
$99 / month
or $990/year and save 17%
- 8,000 AI replies per month
- 5,000 help tickets per month
- 12 agents, 50 AI Tags
- Advanced AI Instructions
- Multi-agent shared inbox
- API + webhooks
- Priority support
Pro Bundle
$299 / month
or $2,990/year and save 17%
- 25,000 AI replies per month
- 10,000 help tickets per month
- 25 agents, unlimited AI tags
- Custom AI skills & Flows
- All 5 products at Growth tier
- VIP support + expert onboarding
