BFFWorks: AI Chatbot Live Chat
- by BFFWorks
- Free
AI chatbot and live chat that turns visitors into buyers 24/7 with multilingual support, order tracking, and smart product recommendations.
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About the BFFWorks: AI Chatbot Live Chat
BFFWorks installs directly in your Shopify admin to launch a multilingual AI chatbot and live chat in minutes. The chatbot mirrors your brand and syncs with your catalog data, FAQs, and order history to answer product questions and shipping inquiries 24/7. Your support team can jump into any conversation with sound alerts, translation tools, and lead capture forms. The AI uses your help docs for precise answers while automations track orders, highlight best sellers, and recommend related products. Daily conversation summaries keep your marketing, support, and operations teams aligned. Customizable widget themes and automated follow-up messages help convert visitors into buyers around the clock.
Key features
- Shopify-native inbox with chatbot & live-agent handoff, sound and toast alerts.
- Multilingual AI uses your catalog, FAQs, and help docs for precise answers.
- Order-tracking flow verifies email + number, returns status and tracking links.
- Best-seller highlights plus intelligent related product recommendations.
- Customizable widget themes, lead capture forms, and automated follow-up messages
