BFFWorks: AI Chatbot+Live Chat

BFFWorks combines AI chatbot and live chat capabilities to provide 24/7 customer support for your Shopify store. The AI assistant automatically answers questions about products, orders, and policies by accessing your store's catalog, inventory, and FAQs. With built-in multilingual support, it communicates with customers in their preferred language while making smart product suggestions with optional add-to-cart prompts. When needed, your support team can instantly take over any conversation. The customizable chat widget includes conversation tracking and Turnstile spam protection, ensuring quality interactions with genuine customers. Perfect for stores looking to provide round-the-clock support while reducing staff workload.