BetterFeedback AI Surveys

by BetterFeedback
Free plan available

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by BetterFeedback
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on
Free plan available

AI post-purchase surveys that ask follow-up questions to learn why customers buy, not just what they bought or where they came from.

Install from Shopify App Store

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About the BetterFeedback AI Surveys

BetterFeedback AI Surveys uses AI follow-up questions to turn basic post-purchase survey answers into detailed customer insights. Instead of just learning customers found you on "Instagram," the AI asks follow-up questions in real conversation style to discover exactly which post, creator, or message convinced them to buy. The app installs directly on your Shopify order confirmation page with no code required. AI automatically adapts questions based on each customer's answers, detecting themes, sentiment, and attribution patterns across all responses. You can describe what you want to learn, and the AI creates survey questions for you. Get attribution that actually explains customer behavior, not just labels it. See which ads, creators, and channels drive real purchases through conversational surveys that feel natural to customers.

Launched: May 27, 2026

Key features

AI follow-up questions that adapt to each customer's answer automatically
See which ads, creators, and channels actually convince customers to buy
Installs on your order confirmation page with no code or developer needed
AI detects themes, sentiment, and attribution patterns across responses
Describe what you want to learn and AI creates the survey questions for you

Integrations with:

Checkout,
Customer accounts,
Checkout Extensions,
Customer accounts,
Thank you & Order Status Page,
Zapier

Category:

Surveys Analytics

Pricing of BetterFeedback AI Surveys

Free

100 responses / month
AI follow-up questions
AI-generated surveys
AI Insights — themes & sentiment
Export survey data
QR codes + shareable links
Unlimited surveys
Multi-language

Pro

$23 / month

or $204/year and save 26%

500 responses / month
AI follow-up questions
AI-generated surveys
AI Insights — themes & sentiment
Export survey data
QR codes + shareable links
Unlimited surveys
Multi-language

Free plan available

Business

$79 / month

or $708/year and save 25%

2000 responses / month
AI follow-up questions
AI-generated surveys
AI Insights — themes & sentiment
Export survey data
QR codes + shareable links
Unlimited surveys
Multi-language

Free plan available

Install from Shopify App Store