News
Shopify SEO
Shopify development
AYD Returns & Exchanges
- by Ali Your Dev
- Free plan available. Free trial available.
- by Ali Your Dev
- Free plan available. Free trial available.
Turn refunds into exchanges, store credit, and keep-it discounts with automated returns management that saves time and increases revenue.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the AYD Returns & Exchanges
AYD Returns & Exchanges provides a self-serve returns portal for your Shopify store in 6 languages. Customers can easily process returns whether they're signed-in, guests, or gift recipients. Instead of losing revenue to refunds, turn returns into exchanges for different sizes or products, offer store credit with a bonus, or provide keep-it discounts for low-value items. Gift recipients receive gift cards automatically.
Automation rules handle the heavy lifting by approving, declining, holding or refunding returns based on your criteria. Set custom return windows and fees to match your policies. Royal Mail shipping labels are generated and emailed automatically upon approval. The app integrates with Sidekick so you can ask about returns and approve them in one click. An API and webhooks connect seamlessly with your ERP system for complete workflow integration.
Launched: September 15, 2026
Key features
- Exchanges, store credit with a bonus, or keep it for a discount code
- Automation rules that approve, decline, hold or refund returns for you.
- Ask Sidekick about your returns, then open the ones to approve in one click.
- Returns portal for signed-in, guest and gift customers, in 6 languages.
- Royal Mail labels emailed on approval, and an API and webhooks for your ERP.
Integrations with:
- Customer accounts,
- Shopify Flow,
- Shopify Admin,
- Royal Mail Click & Drop,
- Sidekick
Category:
Pricing of AYD Returns & Exchanges
Free
Free
- Up to 10 returns per month
- Self-serve returns portal in 6 languages
- Ready-made returns portal page
- Guest and customer account returns
- Your own return reasons and RMA codes
- Return windows and final sale items
- Approve and decline from one dashboard
- Return items button in customer accounts
Starter
$35 / month
- Up to 100 returns per month
- Everything in Free
- Royal Mail labels and QR codes
- Customer photos on returns
- Refund and restock in the app
- Return shipping and restocking fees
- Scheduled reports and CSV exports
- Returns page in your brand colours
Growth
$89 / month
- Up to 300 returns per month
- Everything in Starter
- Exchanges and replacements
- Store credit, or keep it for a discount
- Unlimited automations and daily rules
- Automatic refunds, or let them keep it
- Insights and revenue retention
- Gift returns and serial returner checks
Scale
$200 / month
- Up to 1,000 returns per month
- Everything in Growth
- Shopify Sidekick and Flow triggers
- Staff roles and permissions
- Returns to multiple warehouses
- Returns API and webhooks for your ERP
- Custom report columns and data exports
- Priority support
