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Asktopus
- by Uneven Bits ApS
- Free plan available. Free trial available.
- by Uneven Bits ApS
- Free plan available. Free trial available.
Answer customer questions 24/7 with AI chat trained on your products, policies, and store pages—no guessing, just accurate help.
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About the Asktopus
Asktopus adds an AI chat to your store that answers shoppers' questions directly from your products, prices, variants, stock levels, and policies. The chat learns from your Shopify catalog and automatically updates as you make changes. It reads your store pages, shipping policies, and returns information to provide accurate answers day and night.
When the AI doesn't know an answer, it won't guess—instead, it offers your contact form to shoppers. You can see every conversation and review how customers rated each response. The chat answers in your shoppers' language and requires no coding to set up. Simply turn it on in the theme editor and start helping customers find what they need, reducing uncertainty and abandoned carts.
Launched: October 21, 2026
Key features
- Answers from your products, prices, variants and stock, kept current
- Learns your store pages and your shipping, returns and other policies
- Says when it doesn't know and offers your store's contact form
- Turn it on in the theme editor, with no code to add
- See every conversation and the answers shoppers liked or didn't
Category:
Pricing of Asktopus
Free
Free
- 30 conversations a month
- Up to 50 products and pages
- Up to 10 documents and articles
- Products and stock update instantly
- Answers in your shoppers' language
- Talk to a person via your contact form
Starter
$39 / month
or $390/year and save 17%
- Everything in Free
- 300 conversations a month
- Up to 500 products and pages
- Up to 100 documents and articles
- Pages, blogs and policies synced daily
Pro
$99 / month
or $990/year and save 17%
- Everything in Starter
- 1,500 conversations a month
- Up to 5,000 products and pages
- Up to 500 documents and articles
- Pages, blogs and policies synced hourly
- Reads your custom content (metaobjects)
- Your own chat texts in each language
Business
$249 / month
or $2,490/year and save 17%
- Everything in Pro
- 5,000 conversations a month
- Up to 25,000 products and pages
- Up to 2,000 documents and articles
- Pages, blogs and policies every 15 min
- Prices and availability per market
