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Asks: AI Chatbot & Live Chat
- by Asks
- Free plan available. Free trial available.
- by Asks
- Free plan available. Free trial available.
AI chatbot that answers questions, recommends products, and handles orders 24/7 — plus a shared inbox for your team to resolve tickets.
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About the Asks: AI Chatbot & Live Chat
Asks installs an AI chatbot that knows your store inside out. It automatically reads your products, policies, and help center on connect, matching your branding without building flows. The AI agent answers customer questions instantly, recommends products from your catalog, shows cart contents, and guides shoppers to checkout. It handles order status and tracking lookups directly from Shopify, working 24/7 in your customer's language.
When the chatbot needs human support, it creates a ticket with full context and hands over seamlessly. Your team gets one shared helpdesk inbox for all channels: live chat, WhatsApp, Instagram, Messenger, and email. Tickets raised in chat include complete conversation history so you can resolve issues fast. The AI agent trains on your store data at install, delivering accurate product recommendations and customer support around the clock.
Launched: July 21, 2026
Key features
- AI agent trained on your products, policies, and help center at install
- Recommends from your live catalog, shows the cart, and guides checkout
- Answers order status and tracking questions straight from Shopify, 24/7
- Tickets raised in chat with full context, then assigned and resolved by you
- One shared inbox: web chat, WhatsApp, Instagram, Messenger, and email
Integrations with:
- Checkout,
- Shopify Admin,
- Checkout,
- Email,
- Facebook Messenger,
- Instagram,
Pricing of Asks: AI Chatbot & Live Chat
Free
Free
- Free forever, no credit card
- 50 AI credits, one-time (no reset)
- 1 team member
- 50 knowledge base articles
- Website widget + chat page
Starter
$39 / month
or $372/year and save 21%
- 500 AI credits/month
- AI trained on your whole store
- Website widget + shareable chat page
- Live chat inbox for 10 teammates
- Auto re-sync when your site changes
- Lead capture & CSAT ratings
Business
$149 / month
or $1,428/year and save 20%
- 4,000 AI credits/month
- Advanced analytics & AI insights
- SLA tracking & team reports
- Revenue & conversion attribution
- API access & webhooks
- 25 team members
- Priority support
Premium
$349 / month
or $3,348/year and save 20%
- 10,000 AI credits/month
- Most accurate AI model
- Remove Asks branding
- 50 team members
- MCP & developer API
- Unlimited analytics history
- 99.9% uptime SLA
