News
Shopify SEO
Shopify development
AskDolphin ‑ Live Chat & AI
- by Ster Studio LTD
- Free plan available. Free trial available.
- by Ster Studio LTD
- Free plan available. Free trial available.
AI-powered live chat and email support with QR codes. Answer customer questions faster with AI trained on your store data.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the AskDolphin ‑ Live Chat & AI
AskDolphin combines AI chat, live chat, email support, and QR code features into one help desk for Shopify stores. The AI customer support uses your store data to answer common questions about products, shipping, and returns with accurate replies. Connect your support email inbox to manage customer emails and draft AI-powered responses. The shared team inbox lets you assign conversations and collaborate with teammates, while human handoff ensures complex issues get personal attention. Create QR codes for in-store and post-purchase support linked to specific products. Chat with shoppers in real time and deliver faster customer support across all channels from a single platform.
Launched: February 24, 2025
Key features
- Live chat support — Chat with shoppers and answer questions in real time
- AI customer support — Answer common questions using your store data
- Email inbox with AI — Manage support emails and replies faster
- Shared team inbox — Assign conversations and collaborate with your team
- QR code support — Help customers in-store and after purchase
Integrations with:
- Gmail,
- IMAP,
- Microsoft 365,
- Outlook,
- SMTP
Category:
Pricing of AskDolphin ‑ Live Chat & AI
Starter
Free
- Live Chat Widget + 5k AI included
- Email inbox integration + shared replies
- Customizable widget
- Unlimited product sync
- Basic visitor info
- Full chat history
- Online / offline agent mode
- 3 agent seats included
QR Support
Free
- Product QR codes + AI Replies
- General QR codes + AI Replies
- QR for packaging inserts
- QR for store shelves
- QR opens support chat
- Custom QR Codes + Design
- AI + human handoff
- Unlimited QR generation
Customer Service
$19 / month
or $190/year and save 17%
- Shared inbox + 20K/mo AI included
- Email inbox integration + shared replies
- Visitor Info (Device, Location) + Notes
- Live visitor tracking + Viewed pages
- Team roles + chat transfers
- White label widget
- Email transcripts & push notifications
- 5 Agent Seats (Upgradable to unlimited)
Dolphin AI Chatbot
$19 / month
or $190/year and save 17%
- AI Character usage-based
- Website & URL import
- Shopify catalog sync
- Manual Q&A training
- Reply to Live chat & QR channels
- Email replies based on your data source
- Choose when AI replies
- Custom AI name & avatar
