Arbyn: AI Customer Support

by ONDUTYOPS LLC
Free plan available

0.0 (0)

by ONDUTYOPS LLC
0.0 (0)
on
Free plan available

AI customer support agent that handles live chat & email tickets, processes refunds, manages returns, and turns conversations into sales.

Install the App Contact developer via Shopify App Store

About the Arbyn: AI Customer Support

Arbyn is an AI customer support agent that handles live chat and email tickets for your Shopify store. This AI chatbot replies in your brand voice, tracks orders, and takes real actions like updating shipping addresses and applying discounts automatically. The app manages returns, refunds, cancellations, and order changes with your approval. It looks up order status, handles WISMO inquiries, and processes gift cards and store credit. Arbyn also works as an AI sales agent by building product bundles and creating upsells that turn customer support conversations into sales opportunities. It supports 100+ languages and integrates across multiple channels, helping you automate customer service while maintaining quality interactions.

Launched: July 24, 2026

Key features

AI customer support for live chat & email tickets across channels
Auto-updates shipping addresses, order tickets and applies discounts on its own
Handles returns, refunds, cancellations, store credit & gift cards with approval
Handle WISMO, Tracks order status, gift cards, and starts returns automatically
AI sales agent: Automaticallybuilds bundles & upsells that turn chat into sales