Arbyn AI Support & Sales Agent

by ONDUTYOPS LLC
Free plan available

0.0 (0)

by ONDUTYOPS LLC
0.0 (0)
on
Free plan available

AI agent that handles customer support and sales 24/7. Answers chats and emails, recommends products, and manages orders automatically.

Install the App Contact developer via Shopify App Store

About the Arbyn AI Support & Sales Agent

Arbyn is a 24/7 AI support and sales agent that handles customer emails and live chat for your Shopify store. It responds to customers in your brand voice, pulling live order details and customer information to provide accurate answers instantly. The AI agent takes action on support requests: it updates shipping addresses and adds discounts to carts automatically. With your approval, it cancels orders, issues refunds, sends gift cards, handles reships, and starts returns—all within the conversation. Beyond support, Arbyn drives sales by recommending products, creating bundles, and upselling during chats. It looks up order status, gift cards, and subscriptions in real-time, turning customer questions into orders. The AI learns from every conversation, getting smarter with each interaction to better serve your customers and grow your business.

Launched: July 24, 2026

Key features

Answers support email and live chat 24/7 in your brand voice
Cancels, refunds, reships, and issues gift cards on your approval
Updates shipping addresses, handle escalation and starts returns in conversation
Recommends products, start quiz, bundles & upsells to turn questions into orders
Looks up order status, gift cards, and subscriptions instantly