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Aiva: AI Inbox Assistant
- by AivaIO
- From $35/month. Free trial available.
Manage all customer messages from email, chat, and social media in one AI inbox. Get faster responses using your store data.
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About the Aiva: AI Inbox Assistant
Aiva unifies all your customer messages from email, chat, Slack, and social media into one AI-powered inbox. No more switching between apps or missing important inquiries.
The app uses your Shopify store data—orders, products, and customer information—to generate personalized response drafts instantly. You can review before sending or enable auto-send for faster replies. Messages are automatically classified by priority so you can focus on what matters most.
Action items mentioned in conversations become tasks automatically, helping you stay organized. Spend less time managing customer communications and more time growing your business.
Launched: January 23, 2026
Key features
- All customer messages from email, Slack, and social channels appear in one place
- Generate personalized response drafts instantly with optional auto-send
- Action items mentioned in messages become tasks automatically
Pricing of Aiva: AI Inbox Assistant
Basic
$35 / month
or $349/year and save 17%
Professional
$95 / month
or $946/year and save 17%
Enterprise
$239 / month
or $2,380/year and save 17%
