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Aigento ‑ AI Helpdesk Solution
- by Dash Labs SIA
- From $29/month. Free trial available.
- by Dash Labs SIA
- From $29/month. Free trial available.
AI helpdesk that drafts replies from your store data and order history — your team reviews and approves before sending.
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About the Aigento ‑ AI Helpdesk Solution
Aigento brings all your customer conversations — email, live chat, and contact forms — into one unified inbox with Shopify order data right alongside each ticket. The AI helpdesk triages every message and drafts replies using your knowledge base and order history. Your team stays in control: approve each response before it sends, or set up automated workflows with confidence gates after testing them in dry-run mode. Visual automations let you read and execute actions while keeping sends gated for approval. The smart knowledge base monitors your team's replies to flag gaps, contradictions, and outdated articles, keeping your support documentation accurate and helpful.
Launched: August 21, 2026
Key features
- Unified inbox for email, chat, and contact forms — with live Shopify context
- AI triage and grounded drafts from your knowledge base and order history
- Approve every send, or auto-send per workflow with confidence gates
- Visual automations with honest dry-runs: reads execute, sends stay gated
- Smart knowledge base flags gaps, contradictions, and stale articles
Integrations with:
- Agents,
- Anthropic,
- Claude,
- Email,
- LLM,
- OpenAI
Category:
Pricing of Aigento ‑ AI Helpdesk Solution
Basic Plan
$29 / month
Pro Plan
$79 / month
