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Aide: Agentic AI for CX
- by Aide Superintelligence Corporation
- Free plan available
- by Aide Superintelligence Corporation
- Free plan available
Turn customer support into a growth engine with AI that resolves routine queries and helps your team handle complex cases faster.
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About the Aide: Agentic AI for CX
Aide is an agentic AI customer experience partner that helps brands turn support into a growth engine. Resolve routine conversations automatically with AI agents while your team gets data-based drafts for complex cases. The platform handles WISMO inquiries, address changes, and more end-to-end with full compliance. Deep helpdesk and courier integrations power every interaction with real order and tracking data. Aide learns from every conversation, getting smarter over time. Triage messages by topic and choose between AI drafts or full automation. Clear backlogs during peak sales and seasonal surges. Deliver faster response times, higher CSAT scores, stronger retention, and increased customer lifetime value.
Launched: February 1, 2024
Key features
- Data-based AI drafts for team members in conversations, trained on your brand
- Compliant AI Agent that resolves WISMO and address changes and more end-to-end
- Aide gets smarter the longer you use it. Every interaction refines the AI
- Triage every message and set strategy per topic: draft or use full agentic AI
- Backlog processing: clear backlogs during peak sales and seasonal surges
Integrations with:
- Custom APIs,
- Front,
- Gmail,
- Gorgias,
- Salesforce,
- Zendesk
Pricing of Aide: Agentic AI for CX
Free
Free
- 50 AI conversations a month
- Aide Chat on 1 Shopify storefront
- Answers from products, policies, FAQs
- Order status lookups from Shopify
- Multilingual, matches shopper language
- Self-serve setup in minutes
- Powered by Aide branding
Starter
$99 / month
- 250 conversations/month included
- Unlimited team members with Copilot
- AI Agent answers and acts on orders
- Custom branding, 1 store or helpdesk
- Zendesk, Gorgias, Front, Gmail, and Chat
Growth
$499 / month
- 1,500 conversations/month included
- Everything in Starter, up to 3 stores
- Dedicated onboarding
- Seasonal peaks covered at plan rate
- Security questionnaire support
- 99.9% availability target
Scale
$1,499 / month
- 5,000 conversations/month included
- Everything in Growth, unlimited stores
- Dedicated Aide account lead
- Custom integrations
- Bi-weekly reviews through peak season
- Paid 60-day pilot available
- BAA where needed
