Aftercare
- by Aftercare
- Free to install. Additional charges may apply.
Get deeper customer insights with AI-powered post-purchase surveys. Ask open questions, receive instant feedback analysis, track sentiment and NPS, all seamlessly integrated with your Shopify store.
About the Aftercare
Discover deeper customer insights with Aftercare's AI-powered post-purchase surveys. Unlike traditional multiple-choice formats, this app enables open-ended questions that capture authentic customer voices and feedback. The intelligent system asks relevant follow-up questions in real-time, helping you understand your customers better. Get immediate AI analysis of customer responses, including sentiment tracking, purchase attribution, common themes, and NPS scores. The app seamlessly integrates with your Shopify store's checkout process and order status pages, with an option to offer discount codes to survey participants. Perfect for merchants who want meaningful customer feedback to improve their business decisions.
Key features
- Post-purchase surveys (PPS) that ask open-ended questions
- Survey builder configureable to ask intelligent follow-up questions in real-time
- Analyze responses to track customer sentiment, attribution, common themes, & NPS
- Ability to offer a discount code at the end of a survey
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
