Adjudge: Returns & Fraud AI

by Adjudge
Free plan available. Free trial available.

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by Adjudge
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Free plan available. Free trial available.

AI-powered return fraud detection with auditable verdicts on every request. Approve, reject, or escalate returns with confidence.

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About the Adjudge: Returns & Fraud AI

Adjudge uses AI to review every return request and flag fraud while protecting your return policy. Get instant verdicts—approve, reject, or escalate—powered by Claude AI from Anthropic. Each decision includes clear reasoning you can audit and override right in your Shopify admin. Stop serial returners and wardrobing fraud with built-in fraud signals that detect suspicious patterns, new accounts, and address flags. Auto-approve low-risk returns at your chosen confidence threshold, or review flagged cases manually. Handle refunds and exchanges end to end with one-click approvals. The customer return portal integrates into your shipping confirmation emails and works worldwide. Return labels via EasyPost or Shippo are available for US merchants. Every action is logged in your Shopify admin with a complete audit trail, so you stay in control while reducing manual review time.

Launched: May 14, 2026

Key features

AI verdict on every return: approve, reject, or escalate, with reasoning
Fraud signals: wardrobing, serial returners, new-account & address flags
Customer return portal you paste into shipping confirmation emails
Exchanges and refunds resolved end to end, plus EasyPost or Shippo labels
Auto-approve low-risk returns at a confidence threshold you set

Integrations with:

Anthropic Claude,
EasyPost,
Shippo

Category:

Returns and exchanges Orders and shipping

Pricing of Adjudge: Returns & Fraud AI

Free

Up to 25 returns per month
Manage returns in your Shopify admin
Customer return portal
Full audit log per return

Pro

$39 / month

Up to 200 returns per month
AI fraud signals + auto-approve
Customer return portal
Override any AI verdict

Free trial available

Premium

$129 / month

Up to 1,000 returns per month
AI fraud signals + auto-approve
Customer return portal
Override any AI verdict