Achille AI

by Achille AI
$39/month. Usage charges apply. Free trial available.

0.0 (0)

by Achille AI
0.0 (0)
on
$39/month. Usage charges apply. Free trial available.

AI-powered customer support that handles tickets end-to-end with real workflows, order actions, and smart escalation.

Install from Shopify App Store

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About the Achille AI

Achille AI automates your customer support end-to-end with intelligent workflows that handle real support tasks. The AI understands customer intent, retrieves order and return data, applies your business rules, and triggers refunds or follow-ups automatically. Connected directly to Shopify, helpdesks like Zendesk and Gorgias, and your logistics tools, Achille performs the same actions as your best support agents—but faster and more consistently. It automates most tickets using deterministic workflows while escalating only cases that need human judgment. Get 24/7 multilingual support across all channels with full control over your brand tone and policies through explicit rules. Every AI decision, action, and token is tracked for complete observability, so you maintain quality while reducing team burnout and scaling support operations efficiently.

Launched: June 2, 2026

Key features

Automate most of your tickets with deterministic workflows, not random agents
Deep helpdesk integration (Zendesk, Gorgias, Sunshine, etc.)
24/7 multilingual support, consistent across channels
Brand, tone & policy control via explicit rules
Full observability: every decision, action, and token accounted for

Integrations with:

baback,
freshdesk,
gorgias,
intercom,
shipup,
zendesk

Category:

Helpdesk Store management

Pricing of Achille AI

Pro plan

$39 / month

Plus usage charges

Usage charges apply. Free trial available

Install from Shopify App Store