11xsales AI Chatbot Live Chat

by 11xsales
Free plan available. Free trial available.

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by 11xsales
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on
Free plan available. Free trial available.

AI chatbot that answers product questions, recommends items from your catalog, and guides shoppers to checkout with live chat support.

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About the 11xsales AI Chatbot Live Chat

11xsales adds an AI sales assistant to your Shopify store that answers customer questions directly in the chat. The chatbot reads your products, variants, stock levels, pages and policies to provide accurate responses about sizing, shipping, returns and product comparisons. It recommends items from your catalog, lets shoppers add products to cart right in the conversation, then guides them to Shopify checkout. The AI assistant can look up order status when customers provide their order number and checkout email. When it encounters questions beyond its knowledge, it hands the conversation to your team with full chat history. You can train the chatbot with documents, notes and corrections to improve its answers over time. This live chat solution helps guide shoppers from browsing to checkout while answering their questions about your store policies and available stock.

Launched: November 6, 2026