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Reco: WhatsApp Chat, Cart & AI
- by Coconut Apps
- Free plan available. Free trial available.
- by Coconut Apps
- Free plan available. Free trial available.
Recover abandoned carts, confirm COD orders, and send updates on WhatsApp. AI chatbot answers questions 24/7 in any language.
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About the Reco: WhatsApp Chat, Cart & AI
Reco turns WhatsApp into a powerful sales channel for your Shopify store. Add a customizable WhatsApp chat button with no coding required. Recover abandoned carts automatically with WhatsApp reminders that bring customers back. Confirm COD orders easily - customers simply reply YES or NO, and orders get tagged automatically. Send order confirmations and shipping updates using fully editable message templates in your customer's language. The AI chatbot answers product questions 24/7 and seamlessly hands off conversations to your team when needed. Run WhatsApp broadcast campaigns to reach customers directly. All templates are customizable to match your brand voice. Keep using your existing WhatsApp Business app on the same number while automating your customer communication and recovering lost sales.
Launched: March 20, 2026
Key features
- WhatsApp chat button for your store, fully customizable, no code
- Abandoned cart recovery with automatic WhatsApp reminders
- COD order confirmation: customers reply YES or NO, orders are tagged
- Order confirmation and shipping updates with fully editable templates
- AI chatbot replies 24/7 in your customer's language, then hands off
Integrations with:
- Shopify Flow,
- Shopify Admin,
- Meta,
- WhatsApp,
- WhatsApp Business,
- WhatsApp Business Platform,
- WhatsApp Chat,
- WhatsApp Cloud API
Category:
Pricing of Reco: WhatsApp Chat, Cart & AI
Free Forever
Free
- Unlimited WhatsApp chats
- Fully customizable design
- Mobile & desktop support
- No coding required
- WhatsApp Chat widget
- Custom icon, position & rules
- Welcome bubble & agent avatar
- Unlimited storefront clicks
Lite
$19 / month
- Everything in Free
- Abandoned cart & order flows
- Cash-on-delivery confirmations
- AI chatbot & live chat inbox
- WhatsApp order confirmations
- Shipping & delivery updates
- Review requests on WhatsApp
- Automation builder & templates
Pro
$49 / month
- Everything in Lite
- Integrations: Klaviyo, Zapier, Flow
- A/B testing & analytics
- Priority support
- WhatsApp broadcast campaigns
- Opt-in popup & subscribers
- CSV subscriber export
- Multi-agent shared inbox
