OneHash Chat

OneHash Chat

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Manage customer support across multiple channels like Email, WhatsApp, and Instagram from one platform. Handle orders, send tracking updates, and provide real-time support through an integrated chat widget.

Install from Shopify App Store Add to compare Contact developer via Shopify App Store
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot
  • OneHash Chat Screenshot

About the OneHash Chat

OneHash Chat is a complete customer support solution that brings all your communication channels together in one place. Connect with customers through Email, SMS, WhatsApp, and Instagram while managing orders and conversations from a single dashboard. The integrated chat widget works seamlessly with Shopify features, making it simple to handle refunds, returns, and order fulfillment. Keep customers informed with real-time order tracking, shipping updates, and status checks through their preferred communication channel. Share product recommendations and discount offers directly in chat conversations. Whether you need to update order status or provide tracking information, OneHash Chat helps you deliver responsive customer service across all channels.

Key features

  • Order management actions - Refund, Return, Fulfill and Cancel orders easily.
  • Order status updates to customers via omni channel conversations.
  • Order tracking and status checks for customers using the chat widget.
  • Refer products and discounts directly from the chat.
  • Shipping tracking via chat widget.

App highlights:

    • Works with the latest themes

Integrations with:

  • DialogFlow
  • Slack
  • OpenAI
  • Google Translate
  • Dyte
  • Linear

Category

Chat Helpdesk

Pricing of OneHash Chat

Starter

Free

  • 2 Agents
  • 3 Inboxes
  • 90 days chat history
Free plan available

Plus

$27 / month

  • Unlimited Inboxes
  • Unlimited Agents
  • Unlimited Chat History
Free plan available

Pro

$270 / year

  • Unlimited Inboxes
  • Unlimited Agents
  • Unlimited Chat History
Free plan available
Install from Shopify App Store

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