Intercom: AI Customer Service
- by Intercom
- From $0.99. Free trial available.
Deliver better customer service with Intercom's AI agent Fin and next-gen Helpdesk. Handle orders, shipping, and support queries using real-time Shopify data - all from one platform.
About the Intercom: AI Customer Service
Key features
- Customers check and edit orders in Messenger—no agent needed.
- Fin solves support queries using real-time Shopify data.
- Edit shipping info, issue refunds, and create orders without leaving Intercom.
- Multi-store support: connect all Shopify stores to one workspace.
- Track Shopify events and use customer data to send targeted messages.
Pricing of Intercom: AI Customer Service
Fin AI Agent
$0.99 one-time charge
- With Intercom or your current helpdesk
Essential
$39 / month
- Customer support for small businesses
Advanced
$99 / month
- Powerful AI features for growing teams.
Expert
$139 / month
- Security and reporting for larger teams.
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