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dixa

dixa

  • by Dixa Aps
  • From $109/month. Free trial available.
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Handle more customer inquiries with less effort using Dixa's AI-powered support platform. Combine chat, email, and other channels in one workspace while accessing Shopify orders directly from the same screen.

  • dixa Screenshot
  • dixa Screenshot
  • dixa Screenshot
  • dixa Screenshot
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  • dixa Screenshot
  • dixa Screenshot
  • dixa Screenshot
  • dixa Screenshot
  • dixa Screenshot
  • dixa Screenshot
  • dixa Screenshot

About the dixa

Dixa brings together customer service channels and AI automation to help your team deliver better support experiences. This omnichannel platform combines chat, email, and other communication channels in a single agent workspace, while its AI handles routine inquiries automatically. Agents can focus on meaningful customer interactions where empathy matters most. The native Shopify integration displays order information directly in Dixa's interface, letting your team view and update orders without switching screens. With an easy-to-use automation builder, you can create custom workflows to improve efficiency. Experience smoother customer service operations where AI and human agents work together to support your growing brand.

Key features

  • All support channels and customer data in a one-screen agent workspace.
  • AI Agent that handles repetitive tasks on chat and email.
  • Powerful workflow automation with an intuitive drag and drop builder.
  • Two-way Shopify integration that lets you access and edit orders within Dixa.

App highlights:

    • Use directly in Shopify admin

Integrations with:

  • Braze
  • Klaviyo
  • Recharge
  • Ada
  • Jira
  • 55+ integrations

Category

Pricing of dixa

Growth Plan

$109 / month

or $1,068/year and save 18%
  • All Channels
  • External Knowledge Center
  • Customer Satisfaction Score (CSAT)
  • Callback
  • Language Detection
  • Agent Teams
  • Custom Attribute
  • Unlimited Custom Cards

Ultimate Plan

$169 / month

or $1,668/year and save 18%
  • Routing With External Data
  • Standard AI Intent Detection
  • Knowledge-centered Service
  • Advanced Conversation Automations
  • Bulk Actions
  • Sandbox Access
  • 3rd-party AI integrations

Prime Plan

$215 / month

or $2,148/year and save 17%
  • SSO
  • Advanced AI Intent Detection
  • Advanced Insights
  • Queue Restrictions
  • Enterprise API Limit
  • Custom User Roles & Permissions
  • Multiple Organisations
  • Widget White Labeling
Install from Shopify App Store

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