Text ‑ AI Agent & Live Chat
- by Text
- From $25/month. Free trial available.
- by Text
- From $25/month. Free trial available.
Turn customer service into sales. See live carts, past orders, and spend as you chat with AI-powered support across all channels.
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About the Text ‑ AI Agent & Live Chat
Turn customer service into a sales channel with AI-powered live chat. See customer live carts, past orders, and lifetime spend as you chat in real-time. The AI agent understands conversation context to answer product questions from your live inventory and automatically handles "where's my order?" inquiries before they reach your queue.
Spot buying intent instantly with custom skills that let the AI agent qualify leads, recover abandoned carts, and route conversations. In-chat cart recovery shows returning visitors their saved items mid-conversation. Get notified when customers add or remove items while chatting.
One unified inbox manages every channel—website chat, SMS, Facebook Messenger, WhatsApp, and email. Sales reports tie each conversation to revenue earned, helping you track how support drives sales. Product cards display directly in chat to close deals faster.
Launched: May 12, 2026
Key features
- AI agent trained on your live inventory answers questions and helps you sell
- Live cart, past orders, and spend at a glance to help agents spot buying intent
- Custom skills let the AI agent act, not just answer - qualify, recover, route
- In-chat cart recovery that shows returning visitors their saved carts
- Sales reports tie every chat to the revenue it earned
Integrations with:
- Checkout,
- HubSpot,
- Mailchimp,
- Messenger,
- Open AI,
- Twilio SMS
Category:
Pricing of Text ‑ AI Agent & Live Chat
Essential
$25 / month
- AI Copilot
- Live visitors tracking
- Real-time cart preview
- Tracking orders from chats
- Cart recovery campaign
- Sales reporting
- Shared inbox and ticketing system
- Live chat, email, and Messenger
Growth
$99 / month
- Everything from Essential
- Chat topics insights
- Tag suggestions
- Ticket and chat summary
- Multilingual support
- Advanced widget customization
- Advanced reporting
- Unlimited chat hisotory