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echat

echat

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Connect with customers through live chat and smart chatbots. Help shoppers get instant support while letting your team focus on complex issues. Track and manage support tickets efficiently across all channels.

  • echat Screenshot
  • echat Screenshot
  • echat Screenshot
  • echat Screenshot
  • echat Screenshot
  • echat Screenshot
  • echat Screenshot
  • echat Screenshot
  • echat Screenshot
  • echat Screenshot

About the echat

Connect with your customers instantly through smart, intuitive conversations on your website. Our online chat system enables seamless communication across channels, so customers never have to repeat themselves. The AI-powered chatbot helps customers find solutions independently, while letting support staff step in when needed. Track and manage customer inquiries efficiently with our integrated ticket system that prioritizes and resolves support requests. Create personalized, interactive conversations using customer data to deliver targeted assistance exactly when and where your customers need it. Whether it's automated support through our intelligent bot or direct human interaction, provide the right level of help at the right time.

Key features

  • 在线聊天系统,跨渠道进行连续对话,因此客户永远不必重复自己的话。
  • 智能机器人,任何人都可以使用 AI 来扩展服务并简化支持。
  • 工单系统,一个功能强大的简单系统,用于跟踪、确定优先级和解决客户支持工单

App highlights:

    • Works with the latest themes

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