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SuperBot: AI Support Agent
- by SuperBot
- Free plan available
- by SuperBot
- Free plan available
AI assistant that answers customer questions using your store content, recommends products, and lets shoppers track orders.
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About the SuperBot: AI Support Agent
SuperBot adds an AI support agent and live-chat widget to your online store. The AI assistant learns from your products, collections, pages, policies, and approved Q&A entries to answer customer questions accurately. Shoppers can find products, track recent order status using their order number and email, and request help from your support team when needed. The widget is fully customizable with your choice of icons, labels, greetings, colors, and live-chat settings. Review all conversations in one inbox and hand off chats to your team with the complete chat history attached. Test AI answers before publishing changes to ensure quality responses.
Launched: December 5, 2025
Key features
- Unlimited Store Learning: AI learns from all store content for smarter replies.
- Let customers check recent order status using order number and email
- Recommend relevant products directly inside the conversation
- Hand conversations to your team with the existing chat history attached
- Customize widget icons, labels, greetings, colors, and live-chat settings
Category:
Pricing of SuperBot: AI Support Agent
Basic
Free
- 200 conversations per month
- AI trained on your store content
- Products, pages, policies and Q&A
- Product recommendations in chat
- Secure order status lookup
- Shared inbox and human handoff
- Powered by SuperBot Badge
- 40+ customer-facing languages
Starter
$25 / month
or $240/year and save 20%
- 2000 conversations per month
- AI trained on your store content
- Products, pages, policies and Q&A
- Product recommendations in chat
- Secure order status lookup
- Shared inbox and human handoff
- Custom widget colors and labels
- 40+ customer-facing languages
Pro
$60 / month
or $576/year and save 20%
- Unlimited conversations per month
- AI trained on your store content
- Products, pages, policies and Q&A
- Product recommendations in chat
- Secure order status lookup
- Shared inbox and human handoff
- Custom widget colors and labels
- 40+ customer-facing languages
